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Common Troubleshooting

Issues: Email Not being Accepted, “Internal Error” “Unresponsive”

If you’re having issues registering / creating your account, try the following steps to narrow down the possible causes with common solutions.

  • Try another device. (PC vs. Mobile or vice versa)
  • Try another browser. (Chrome, Edge, etc.)
  • Clear your browser cache or try an incognito browser.
  • Ensure that you are meeting the correct password requirements and there are no issues in the email you have typed.
  • Try another email & password combination.
  • Close background programs & disable any VPN connections that could interfere.
  • Try to use mobile data versus wifi/wired connection and vice versa.

If you continue to have issues, please create-a-ticket in the Discord server and post the requested information found in #Registration-Issues.